Please send me the free paper from Outsourcing Center titled: Best Practices for Risk Mitigation in Outsourcing Transitions. Description Both phased and big-bang approaches to the outsourcing transition phase have advantages and pitfalls. This fourth paper in Outsourcing Center's Best Practices Series, based on studies in the Outsourcing Excellence Awards program, discusses key challenges, lessons learned, and best practices for reducing risks in the transition or migration phase. - January 2010
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